Thank you for choosing Adri Hikes. We are committed to delivering your outdoor gear safely and efficiently. This Shipping Policy explains how orders are processed and shipped when you shop with us.
Order Processing
All orders are processed within 1–2 business days after confirmation. You will receive a confirmation email with your order details once your purchase is complete. Once your order is shipped, we will provide you with tracking information so you can follow your delivery.
Shipping Methods
We work with trusted courier partners to ensure your items arrive in the best condition. The available shipping options may vary depending on your location and the type of products ordered. All packages are securely packed to prevent damage during transit.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package online. Please allow 24 hours for the tracking information to become active.
Shipping Fees
Shipping charges are calculated at checkout based on the destination and total weight of your order. Occasionally, we may offer free or discounted shipping as part of special promotions.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at [email protected] within 3 days of delivery. Be sure to include your order number and clear photos (if applicable), so we can assist you promptly.
Order Changes
Please ensure your shipping details are correct at checkout. If you need to make changes after placing your order, contact us immediately at [email protected]. We cannot guarantee address changes once an order has been shipped.
Contact Us
If you have any questions or need help with shipping, reach out to us anytime [email protected].